About us

Global ICT is one of Global Group companies see www.globalmtgroup.com

Global ICT communications provides a wide range of innovative global information and communications technology (ICT) solutions including cloud, network and security services, helping customers to work quickly, strengthen their competitiveness, enter new markets and develop new businesses. Global ICT character is moulded by the focus on quality, sustainability, people and the market.

Global ICT aims to make High Level ICT Technology more accessible / user friendly, convenient, comfortable and innovative, to enable society to utilise ICT most effectively and to get the greatest benefit from it.

Global ICT is a partnership, and one that looks to form external partnerships based on fair and mutually agreed objectives wherever in the world we are doing business.

We have partnerships with the best local companies and use their expertise and experience to ensure that wherever we are doing business, we are sensitive and alert to the cultural, economic, political and environmental concerns of the community.

There is no imposition of ‘one size fits all’ solutions dreamed up at a distant. Rather, we form partnerships born of common interest based long term sustainability.

Our Mission:

Our mission is to create innovative ICT solutions to empower human beings to better organize their lives in an increasingly complex world.

To be the leading ICT provider in the Middle East and Africa delivering world-class service and technical innovation.

To efficiently and professionally provide business opportunities to our partners in order to facilitate the conclusion of their projects and to meet all required financial commitments.

To provide innovative solutions which improve safety, security, productivity and performance for customers worldwide.

We will be the single point of contact for ICT related services, advice and support and be recognized as an excellent service provider by our customers and partners.

Global ICT will continually develop service to meet and exceed customer expectations and contribute to their success through the provision of timely, consistently high quality and professional ICT support.

 

Be relevant to our customers

Be at the forefront of technology and service innovation

Add value to our partners’ business through the quality of our customer relationships

Employ the best people and recognise and reward their individual contributions

Increase profitability each year and continue to invest in technology and service innovation

Offering a variety of contact methods to suit our customer needs, including telephone, email, self-service and in person

Working with stakeholders to understand the needs of our customers

Continually developing and improving our services and processes

Taking positive action to maintain a high level of customer satisfaction

We strive to assist and enabling customers to do excellent work and facilitate growth by:

Supporting and developing our staff to ensure we deliver an excellent quality service

Exceeding expectations

Adding value to all our stakeholders

Global ICT provides customized solutions. It is an integrator of best-in-class technology and not a ‘product house’ or manufacturer. The customer gets the solution that has the best fit when it comes to budget, objectives and business model;

The company’s size and culture delivers agility.

 

 

FAST

Driven by our vision of FAST – Forward-thinking, Agility, Synergy and Technology – we combine forward-thinking ICT strategies with world-class technologies and agile services to help customers and partners synergize for business success. Indeed, we believe FAST provides a heterogeneous approach to help us and our customers unleash dynamic power that drives new business growth.

Our vision

To help you achieve your success, serve and protect you and your environment with mission-critical communication solutions.

Our mission

Global ICT is committed to deliver the most reliable, sustainable, and affordable and open ICT solutions to professional, safety and Eco-conscious users.

Our Values

To create new value that exceeds expectations.

Global ICT will be the first choice solution partner in the technology sector providing IT and Communication services to government and commerce throughout the region. We will become an integral part of our client’s success, collaborating with them to achieve their strategic objectives whilst creating long lasting business value through the delivery and management of their technology. Our team of talented, experienced and motivated industry specialists will be recognized as the best in their field.

Inspire the best. Deliver the Best.

Air IT Support Innovation ValueInnovation

Think outside the box, challenge constructively and act before others do.

Realise the opportunity.

Air IT Support Commitment ValueCommitment

Be accountable, work together as a team and communicate clearly.

Achieve results.

Air IT Support Community ValueCommunity

Creating a positive place to work, leading by example,

giving back and supporting ethical initiatives. Responsible leadership.

Air IT Support Excellence ValueExcellence

Always deliver exceptional quality, accomplish and improve.

Inspire the best.